Over the years, RCF Associates has developed its business philosophies that help guide all actions. Our primary driver is to produce value for our clients that exceed their expectations. Our super seven business guides are:
No predetermined tools — RCF Associates does not believe that there is a magic tool searching for a problem. Each company’s situation and culture is unique. Therefore, we do not come in with a predetermined exercise that may or may not fit.
Continuous Improvement + Employee Engagement gets results — RCF Associates believes strongly that Continuous Improvement can be successfully inculcated into a culture only in those that have true employee engagement. We also feel that a company can have engaged employees only in the environment that has embraced Continuous Improvement culture.
Honest feedback — Sometimes the truth is hard to deliver and to hear. In order for us to be effective in your organization, we must honestly deliver our analysis of some tough situations. We always try to deliver the message in a way that the recipient will listen to the advice; however, we always say what must be said!
Confidentiality throughout — The very nature of our business depends on the client’s willingness to open up the closets that have the hidden skeletons. While maintaining confidentiality outside of our client’s environment is an obvious requirement, we practice extreme care in developing trust within the client’s business relationships. Our job is to help you find solutions to your issues — not publicize or embarrass individuals within your organizations.
Good Management and CI are hard work — Coming up with ideas for improvement is not hard. Implementing them in an environment that must still meet daily business needs is. We never lose sight of that issue! Our real-life experiences as leaders in real industry scenarios ensure that we do not underestimate the hard work required to execute change.
Teach the client how to be self-sufficient — RCF Associates recognizes that the best way to get results quickly throughout the client’s business is to teach the leaders how to implement best practices themselves. We pride ourselves on making complicated processes simple and explaining the complex nuances of the seemingly simple processes. This helps ensure that the client understands the depth of the tools we use and can replicate the successes we gain during our-hands on sessions.
Our Philosophy
Over the years, RCF Associates has developed its business philosophies that help guide all actions. Our primary driver is to produce value for our clients that exceed their expectations. Our super seven business guides are:
No predetermined tools — RCF Associates does not believe that there is a magic tool searching for a problem. Each company’s situation and culture is unique. Therefore, we do not come in with a predetermined exercise that may or may not fit.
Continuous Improvement + Employee Engagement gets results — RCF Associates believes strongly that Continuous Improvement can be successfully inculcated into a culture only in those that have true employee engagement. We also feel that a company can have engaged employees only in the environment that has embraced Continuous Improvement culture.
Honest feedback — Sometimes the truth is hard to deliver and to hear. In order for us to be effective in your organization, we must honestly deliver our analysis of some tough situations. We always try to deliver the message in a way that the recipient will listen to the advice; however, we always say what must be said!
Confidentiality throughout — The very nature of our business depends on the client’s willingness to open up the closets that have the hidden skeletons. While maintaining confidentiality outside of our client’s environment is an obvious requirement, we practice extreme care in developing trust within the client’s business relationships. Our job is to help you find solutions to your issues — not publicize or embarrass individuals within your organizations.
Good Management and CI are hard work — Coming up with ideas for improvement is not hard. Implementing them in an environment that must still meet daily business needs is. We never lose sight of that issue! Our real-life experiences as leaders in real industry scenarios ensure that we do not underestimate the hard work required to execute change.
Teach the client how to be self-sufficient — RCF Associates recognizes that the best way to get results quickly throughout the client’s business is to teach the leaders how to implement best practices themselves. We pride ourselves on making complicated processes simple and explaining the complex nuances of the seemingly simple processes. This helps ensure that the client understands the depth of the tools we use and can replicate the successes we gain during our-hands on sessions.
Focus on managing the “Sliver of Hope”© — While almost all managers will fall back on the “we don’t have time to fix that, we are busy producing”, we recognize that all managers have some portion of their resources busy patching holes and quick fixing solutions. RCF coined the phrase the “Sliver of Hope”© to refer to that sliver of resources – however small – that each manager uses to improve or firefight. Our goal is to ensure that the “Sliver of Hope” © is dedicated to improving the areas that have the most positive effect on the whole value stream. If we are successful at this, the “Sliver of Hope” © continues to grow until there are more than enough resources available to sustain a world class continuous improvement culture.